Sales Policy for Flowciteino Music Store

Effective Date: November 21, 2024

At Flowciteino Music Store, we strive to provide a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions governing purchases from our store, whether online at flowciteino.com or in-person at our physical location. By placing an order, you agree to the terms stated in this policy.

1. Product Availability

We endeavor to keep our inventory up to date; however:

  • Stock Levels: All products are subject to availability. If an item is out of stock after your order is placed, we will notify you promptly and offer alternatives or a refund.
  • Pre-Orders and Special Orders: Some items may be available for pre-order or special order. Delivery timelines for these items will be communicated at the time of purchase.

2. Pricing

  • Currency: All prices are listed in USD and exclude applicable taxes and shipping fees unless stated otherwise.
  • Price Changes: Prices are subject to change without notice. However, the price displayed at the time of your order will be honored.
  • Discounts and Promotions: Discounts, coupon codes, and promotions cannot be combined unless explicitly stated. Promotions are valid only during the specified period.

3. Order Placement

To place an order:

  1. Online: Add items to your cart, proceed to checkout, and complete payment through our secure payment gateway.
  2. In-Store: Visit our location at 136 Parkside Dr, Picayune, Mississippi, to browse and purchase items directly.

Order Confirmation

  • Once your order is placed, you will receive an email confirmation with details of your purchase.
  • If you do not receive a confirmation, please contact us at info@flowciteino.com or call (601) 799-0206.

4. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Gift Cards issued by Flowciteino Music Store

Payment Security
All online transactions are secured with SSL encryption to ensure your information is protected.

Declined Payments
If your payment is declined, your order will not be processed. Please verify your payment details or contact your bank for assistance.

5. Shipping and Delivery

Shipping Methods and Costs

  • Shipping options, including standard and expedited shipping, will be displayed at checkout.
  • Shipping fees are calculated based on the weight, dimensions, and destination of your order.

Delivery Times

  • Standard shipping typically takes 3–7 business days.
  • Expedited shipping options may be available for faster delivery.
  • Pre-orders and special orders may have extended delivery timelines.

Order Tracking
Once your order is shipped, you will receive a tracking number to monitor your package.

Delivery Issues
If your order is delayed, lost, or damaged during transit, please contact us immediately for resolution.

6. Sales Tax

Sales tax is calculated based on the shipping address and will be added to your order where applicable. The exact amount will be displayed during checkout.

7. Warranty and Product Quality

  • All products sold by Flowciteino Music Store are guaranteed to be authentic and free from defects at the time of sale.
  • Warranty coverage varies by product and manufacturer. For warranty claims, refer to the product’s specific warranty information or contact us for assistance.

8. Cancellations

  • Orders may be canceled before shipment by contacting us at info@flowciteino.com or calling (601) 799-0206.
  • If your order has already been shipped, you must initiate a return following our Refund and Return Policy.

9. Limitation of Liability

Flowciteino Music Store is not responsible for:

  • Delays caused by events outside our control, such as natural disasters, carrier delays, or government restrictions.
  • Losses resulting from improper use or unauthorized modifications of products.

10. Disputes and Resolution

If you encounter any issues with your purchase, we encourage you to contact our customer service team for resolution.

If a resolution cannot be reached, disputes will be governed by the laws of the state of Mississippi.

11. Updates to This Policy

Flowciteino Music Store reserves the right to amend this Sales Policy at any time. Updates will be posted on our website with the revised effective date.

12. Contact Information

For questions or concerns regarding this Sales Policy, please reach out to us:

Flowciteino Music Store
136 Parkside Dr, Picayune, Mississippi
Phone: (601) 799-0206
Email: info@flowciteino.com
Website: flowciteino.com